1. The first thing you may need to do is curtail personal use of web amongst your employees. If your staff are spending too long on sites like Facebook and Twitter, you may want to introduce limits or warnings.
2. Is your office in the right location? Many businesses struggle because their office, store or units are poorly located. A move may seem expensive, but it could pay dividends in the long run.
3. It’s important to regularly review procedures and processes your company goes through in order to identify more efficient ways to do business.
4. It may also be worth reviewing your suppliers to see if you could be getting a better deal elsewhere.
5. You may be able to give productivity levels a boost simply by getting to know your customers better. From social media tools to customer relationship management, you may be able to glean some useful insights to improve your offer.
6. If you feel the office needs a boost, you may want to consider introducing more meetings to your weekly schedule. They can help generate great ideas, improve inter-departmental harmony and give everyone better focus.
7. Another way to get more from your team is to introduce new workwear. From increasing safety and expanding brand awareness to improving morale and appearance, it could hold several benefits for your team.
8. Is your website working hard enough? It can be an extremely powerful tool in helping you achieve your targets, so it’s worth reviewing performance to see if an investment is required.
9. A great way to get an extra 10% out of your employees is to introduce better incentives, from bonuses and commission to extra holidays and better over-time pay.
10. If the volume of calls into your business has become a distraction away from more important tasks, you may want to move your telephone answering needs to an outsourced call centre.[sc:publicidad ]
Robert Berry-Smith An outsourced call centre can deal with your telephone answering in line with your specific requirements, giving you more time for other jobs.
Why not visit alldayPA.com to find out more on how using an inbound call centre can benefit your company and deal with all your UK telephone answering requirements.